Menu
LIVIA OWNERSYour home in Japan, thoughtfully managed

Let your home in Japan. Make room for your own stays.

Put your vacant Japanese home to use as a monthly rental. LIVIA in Japan coordinates listings, cleaning and resident contact. Reserve available dates from your phone when planning your own visit.

Read the agreement sample firstStill deciding? Enquire without creating an account.
A bright furnished Japanese homeIllustrative image
An investment home. A place to come back to.
Review in your languageTerms, agreements and your portal
One contact in JapanCleaning, checks and resident contact
Plan letting and your staysReserve available dates on your phone
01 / MAKE ROOM FOR YOUR OWN STAYS

Visiting Japan? Plan your time at home.

Choose available dates from your phone. The system checks bookings, cleaning buffers and the agreement, then immediately stops new reservations for those dates. LIVIA confirms costs and check-in arrangements next.

  1. 1Choose your dates in the portal
  2. 2Check bookings, cleaning and terms
  3. 3Reserve now, confirm costs and arrival next

Apply ahead and choose available dates. Existing bookings remain in place, and three full preparation days are required on each side of your stay. Arrival arrangements follow your agreement.

LIVIA / OWNER PORTALIllustration, not a live screen
Property and booking statusMonthly statements
02 / WHY CHOOSE LIVIA

You set the plans. LIVIA coordinates the day-to-day.

Know what LIVIA arranges and what needs your decision, from getting the home ready to the monthly statement.

01

One contact for the day-to-day letting

LIVIA coordinates listings, cleaning and resident communication, bringing decisions that need your input back to you.

02

Keep room for your visits to Japan

Reserve available dates on your phone before a visit. Existing bookings and preparation buffers remain protected; confirm costs and access next.

03

Understand costs before you commit

Furniture funding follows your selected plan. Building repairs, fire insurance, special cleaning and agreed owner costs remain separate. LIVIA arranges Wi-Fi; special installation and costs require prior agreement. No unagreed deductions or double-charging of LIVIA-funded furniture purchases.

04

Choose how furniture is provided

Owner-provided furniture: 85% owner / 15% LIVIA. LIVIA fully funds agreed furniture: 70% owner / 30% LIVIA. Allocation uses collected sublease rent (including rent for additional occupants) after relevant refunds; LIVIA’s share is monthly operations. Agreed owner expenses are separate. Rent, occupancy and net returns are not guaranteed.

05

Wi-Fi setup is part of the preparation

LIVIA arranges Wi-Fi equipment, connection setup and instructions. Existing lines, installation needs and any special costs are checked beforehand.

06

Follow progress without being in Japan

Check bookings, property status, work reports and monthly statements in your portal. LIVIA in Japan coordinates follow-up instead of leaving you to contact each person separately.

Choose how furniture is provided

Owner-provided furniture: 85% owner / 15% LIVIA. LIVIA fully funds agreed furniture: 70% owner / 30% LIVIA. Allocation uses collected sublease rent (including rent for additional occupants) after relevant refunds; LIVIA’s share is monthly operations. Agreed owner expenses are separate. Rent, occupancy and net returns are not guaranteed.

Owner provides furniture85 / 15%
LIVIA funds furniture70 / 30%

Both parties agree an inventory of furniture funded by LIVIA. LIVIA owns and retrieves it when the agreement ends; its purchase cost is not deducted again from owner payments. Existing owner furniture remains theirs. This plan adds no minimum term or early-termination furniture recovery charge.

Month-end close · payment on the next month’s 20th

Monthly allocation covers rent received for stays that have started and only elapsed stay days; future prepaid days are excluded. If the 20th is a Japanese bank holiday, use the preceding banking day. Review the finalized statement; existing individual terms apply.

03 / CARE YOU CAN FOLLOW

Cleaning, records and follow-up. Coordinated in Japan.

From initial preparation to cleaning and checks after use, keep photos and work records. Reported issues are checked and the appropriate response arranged.

An illustrative home inspectionIllustrative image
Coordinated by Japan-based LIVIA LLC

Record the starting condition

Check furniture, equipment, existing marks and cleanliness, with photos of the initial condition.

Check each arrival and departure

Collect arrival and departure photos and coordinate cleaning and inspection to follow changes in condition.

Follow progress and reported issues

Operations follows bookings, work and resident reports. Reported faults or damage are checked and repairs coordinated.

Keep rules and costs clear

Explain house, smoke-free and waste rules. Confirm additional costs and keep records of work and statements.

繁體中文 / 日本語 / ENGLISH

Understand the terms in your language first.

The site and owner portal support Traditional Chinese, Japanese and English. Agreements show your language first with Japanese alongside. Review costs, responsibilities and personal-use terms; ask about anything unclear before signing.

About LIVIA in Japan
04 / GETTING STARTED

You can start while you are still deciding.

  1. 01

    Discuss your property

    Share the area, furniture and your contact preference. No account needed.

  2. 02

    Agree terms and sign

    Check letting authority, building rules, insurance, expenses and personal use before signing electronically.

  3. 03

    Prepare and begin letting

    LIVIA or an assigned partner receives keys, records the condition, cleans and checks equipment before arranging check-in.

05 / BEFORE STARTING

Know the essentials before you start.

Review letting conditions, expenses and your own stays before deciding.

Confirm letting authority

Check ownership, representation, joint-owner consent, building rules and permitted use.

Choose how furniture is provided

Both parties agree an inventory of furniture funded by LIVIA. LIVIA owns and retrieves it when the agreement ends; its purchase cost is not deducted again from owner payments. Existing owner furniture remains theirs. This plan adds no minimum term or early-termination furniture recovery charge.

Monthly close and payment

Close at month end; pay on the 20th of the following month, or the preceding Japanese banking day. Check your agreement and finalized statement.

Reserve your own dates

Block available dates in your portal. Existing bookings and cleaning buffers apply; confirm access and agreed costs.

Record condition and insurance

Record rooms, equipment and existing marks. The agreement requires the owner to contract and pay for building fire insurance suitable for subletting.

Separate income and expenses

Furniture funding follows your selected plan. Building repairs, fire insurance, special cleaning and agreed owner costs remain separate. LIVIA arranges Wi-Fi; special installation and costs require prior agreement. No unagreed deductions or double-charging of LIVIA-funded furniture purchases.

06 / FAQ

Find answers by topic.

Search a keyword or choose a topic, from personal use and costs to preparation and day-to-day care. Open any question for its answer, or ask us about your situation.

78 questions found

Choose a topic, then open a question.

Getting started and suitability

10 questions
Can I enquire before deciding?

Yes. Share the area, property type, furniture and preferred timing. No account is needed; an enquiry does not sign an agreement, publish the property or trigger payment.

Can I read the owner agreement sample first?

Yes. Open “Read the sample” on this page without an account to read the complete standard terms with Japanese alongside and download a PDF. This public sample is not executed; names, property details, dates and other individual details are blank. Final terms, required explanations and both parties’ signatures follow separately.

Can I arrange this from Taiwan?

The site and owner portal support Traditional Chinese, Japanese and English. Your agreement shows your language first, with Japanese alongside. LIVIA or a partner checks the site; identity, authority and payment details are verified separately.

Which homes are suitable?

Suitability depends on location, condition, equipment, building rules, letting authority and availability. Being vacant does not itself make a home eligible; permitted use and restrictions need checking.

What information should I prepare?

Have the property overview, ownership or representation, building rules, floor plan, inventory, known faults and insurance status ready. Submit necessary evidence through the later instructions; never put access codes, identity numbers or bank details in the public form.

When can residents move in?

Timing follows the agreement, necessary documents and site checks. Publication and site readiness are separate; safe condition, cleaning, equipment and access must be ready before check-in is confirmed. There is no universal guaranteed start date.

Can an individual or company owner enquire?

Either can enquire. Tell LIVIA the registered owner and the contact person’s role; we will explain the documents and signing arrangements needed for ownership or representation.

How do we start with joint owners or a family representative?

Share the owners, joint ownership and the representative’s role. LIVIA will identify the consents and authority to check; the main contact is not necessarily the person entitled to sign.

What if the home has a mortgage or building rules?

Share conditions concerning letting, use and subletting. LIVIA can help organize the checks; any lender or building consent still follows that party’s rules before arrangements proceed.

Can we start with older photos while I am overseas?

Yes. Start with existing photos, the location and known condition, noting when photos were taken. LIVIA will identify further photos or site checks needed; listing and readiness use the verified condition.

Furniture, Wi-Fi and preparation

9 questions
Who pays for furniture and appliances?

Owner-provided furniture: 85% owner / 15% LIVIA. LIVIA fully funds agreed furniture: 70% owner / 30% LIVIA. Allocation uses collected sublease rent (including rent for additional occupants) after relevant refunds; LIVIA’s share is monthly operations. Agreed owner expenses are separate. Rent, occupancy and net returns are not guaranteed. Both parties agree an inventory of furniture funded by LIVIA. LIVIA owns and retrieves it when the agreement ends; its purchase cost is not deducted again from owner payments. Existing owner furniture remains theirs. This plan adds no minimum term or early-termination furniture recovery charge.

Can I enquire with missing furniture?

Yes. First list the beds, tables, seating, storage and appliances needed. You do not need to buy everything before enquiring. Agree rental needs and budget to avoid duplicate or unsuitable purchases.

Who supplies the Wi-Fi?

LIVIA arranges the Wi-Fi, checks the connection environment and equipment, and supplies instructions. Reusing an existing line, installation and unusual costs are agreed beforehand. Speed is not guaranteed for every device or use.

Are all startup expenses free?

Not every startup expense is free.Furniture funding follows your selected plan. Building repairs, fire insurance, special cleaning and agreed owner costs remain separate. LIVIA arranges Wi-Fi; special installation and costs require prior agreement. No unagreed deductions or double-charging of LIVIA-funded furniture purchases.

Who handles the first clean and condition record?

LIVIA or an assigned partner records before-and-after condition, equipment and existing damage. Follow-up work is arranged where needed. Expense discussions and work progress are tracked separately, without restarting the lease each time.

How are signs and supplies prepared?

Prepare Japanese, English and Traditional Chinese waste, house-rule and Wi-Fi notices using verified local and building rules. Record agreed replenishment of toilet paper, bags, detergent and a new sponge; complimentary supplies are limited, not unlimited.

Can I leave personal or valuable belongings?

List anything you want to keep. Remove valuables, documents and items guests must not use before letting. Any retained storage, usable space and responsibility need prior agreement; storage is not automatically included.

Must the owner provide bedding and towels?

Check furniture such as beds and mattresses separately from bedding. Bedding and towels are not assumed to be standard inclusions; guests may purchase a new set when applying. LIVIA coordinates the property inventory and order, so there is no need to buy stock in advance.

Must working older appliances be replaced?

Age alone does not mean everything must be replaced. Check operation, safety, cleanliness and instructions. For faults or unsuitable items, LIVIA explains the issue and options before discussing repair or replacement.

Rent allocation, expenses and payment

11 questions
When does the month close and payment arrive?

The standard is month-end closing and payment on the 20th of the following month, or the preceding Japanese banking day if the 20th is a bank holiday. For example, April closes for payment on 20 May. Existing individual agreements retain their terms. A finalized statement and receipt in your bank are separate states.

If a resident prepays three months, do I receive it all at once?

No. Monthly allocation covers rent received for a stay that has started and only elapsed days. Future prepaid days are excluded. For example, 300,000 yen basic rent for 90 nights gives a 100,000 yen basis after 30 nights in the first month; the owner-provided furniture plan yields 85,000 yen (85%); the LIVIA-funded plan yields 70,000 yen (70%), before agreed expenses. Close at month end and pay by the next month’s 20th, or the preceding Japanese banking day. Unresolved refunds, early departures or date changes require review before finalization. Existing individual agreements retain their terms.

When do I register a bank account, and how do changes work?

During the agreement process, register a Japanese domestic JPY bank account in your own name in the owner portal. LIVIA reviews it before the first payment. Verified details populate the manual transfer PDF; the PDF itself does not send money. Details are stored encrypted, and changes require a new review. Do not put account details in public forms or ordinary email. Contact LIVIA about overseas accounts.

How is the owner’s rent share calculated?

Owner-provided furniture: 85% owner / 15% LIVIA. LIVIA fully funds agreed furniture: 70% owner / 30% LIVIA. Allocation uses collected sublease rent (including rent for additional occupants) after relevant refunds; LIVIA’s share is monthly operations. Agreed owner expenses are separate. Rent, occupancy and net returns are not guaranteed.

Are guest fees part of the allocation?

The guest’s separate 5% system fee, 10% management fee and fixed ¥10,000 contract administration fee, as well as cleaning, utilities, Wi-Fi, deposits and damage settlements, are outside the allocation of sublease rent (which includes rent for additional occupants).

Is rent guaranteed during vacancy?

The collected-rent model does not guarantee occupancy or a minimum return. No collected rent can mean no allocation. Any individually agreed fixed rent follows that agreement. Listing prices and reservation totals are not collected owner income.

What expenses can be separate?

Furniture funding follows your selected plan. Building repairs, fire insurance, special cleaning and agreed owner costs remain separate. LIVIA arranges Wi-Fi; special installation and costs require prior agreement. No unagreed deductions or double-charging of LIVIA-funded furniture purchases.

Can we agree a shared cost or LIVIA advance?

Discuss the amount, split and direct payment or future rent deduction for each item, and keep the agreement. A discussion is not permission to deduct. Expense agreement and site work are tracked separately; any shortfall needs agreed payment or carry-forward terms.

Where can I check the payment?

The owner portal separates collected rent, allocation, agreed expenses, balance and payment records. Identify the property, month and item when asking a question. Banking and tax circumstances need separate checks; do not submit bank details in the public form.

Do price changes affect existing reservations?

Ordinary listing changes apply to eligible unbooked dates and preserve the amount agreed for existing reservations. Changes to a reservation itself follow a separate process; editing the listing does not reprice it.

How do cancellations and refunds affect the statement?

Apply the reservation agreement, cancellation rules and actual receipts or refunds. LIVIA separates rent refunds, other fees and the owner allocation; an unused reservation’s total is not automatically earned income. Corrections retain an adjustment record.

Property care, rules and problems

8 questions
What does LIVIA manage?

Coordinate listings, reservations, agreements, resident communication, work and statements. Operations follows arrival/departure records, cleaning, inspections and faults. Common areas, statutory inspections and major building work follow building rules and agreed responsibilities.

Does staff enter every day?

No. Ongoing management is not unauthorized entry into an occupied home. Site visits follow departures, cleaning, necessary repairs and lawful access arrangements; operations follows progress and reports between visits.

Who pays when equipment breaks?

Check pre-existing faults, age, ordinary wear and attributable damage separately. Owners normally cover age-related repairs to their equipment. Resident or LIVIA-side damage follows evidence, cause and agreement; not every repair is automatically charged to the owner.

What happens in an emergency?

Take necessary action under safety needs and agreed authority to limit damage, then record the circumstances, photos, work and costs and inform the owner. Emergency action still needs a basis for responsibility and expense.

Who arranges insurance?

The LIVIA agreement requires the owner to contract and pay for building fire insurance and confirm cover suitable for subletting. Enrollment may follow signing. Record existing, planned or absent cover accurately and check its scope. This is a contractual obligation, not a claim of a universal statutory duty or guaranteed payment for every loss.

Are there smoking, waste and noise rules?

Indoor smoking is prohibited. Residents follow building, quiet-use, visitor and equipment rules. Waste follows local and building instructions; no bag may be left at departure. Entrance and corridor photos help record the returned condition.

Are all property and personal details public?

Public pages show the appropriate neighbourhood and access information, not unrestricted full address, room number, entry codes, Wi-Fi passwords or private owner documents. Access instructions go only to eligible recipients.

Where do I hand over the keys?

Agree a site, office, postal or other suitable handover, including time and recipient. The owner-to-LIVIA handover and a worker’s access are separate arrangements. LIVIA coordinates entry and return; do not put key codes in the public form.

Personal use, agreements and contact

7 questions
Can I choose my own stays?

Choose available dates in your owner portal. After checking bookings, cleaning buffers and the agreement, the system immediately stops new reservations for the dates. LIVIA then confirms access and costs; complete arrangements before booking travel.

Can I replace a guest booking with my own stay?

A personal-use request does not cancel existing guest bookings. Reserve available dates early and leave three full preparation days on each side of your stay. Discuss any existing arrangement with LIVIA; do not enter without an agreed handover.

Are there costs for personal use?

Personal-use dates stop letting. Cleaning and fixed utilities/Wi-Fi charges follow the quote agreed beforehand. Return the home, remove waste and record condition as instructed; agreed expenses are itemized and personal use is not guest rent income.

How long does the agreement run?

New agreements use an ordinary building lease as the standard and renew under the agreed terms until lawfully ended. Changes or ending follow the agreement and required process, including existing residents and bookings; immediate unconditional recovery is not promised.

Can I follow the property after signing?

Use your owner portal to follow your listing, reservations, use, documents and financial records. Check your registered inbox when the signature service requires email action. A publication or booking notice is not proof of bank payment.

How can I ask another question?

Before partnering, use this page’s free enquiry form with your property and preferred email, phone or LINE contact. After partnering, identify the property and issue in your portal. Discuss furniture, repairs, amounts and cost sharing without putting identity numbers, bank details, access codes or passwords in this public form.

How far ahead can guests reserve?

The system’s outer limit is a departure date within two years from today, subject to the property agreement, availability, existing reservations and preparation days. This does not promise every date is open; personal-use and blocked dates also apply.

Listings, photos and availability

8 questions
What should listing photos show?

Show the actual rooms, kitchen, bathroom and main equipment so the layout and use are clear. LIVIA coordinates needed photos; put away documents, mail and personal items and avoid including other people’s faces.

Can I start without a floor plan?

Start the enquiry with photos, room counts and equipment details. LIVIA identifies missing information. Area, layout and equipment must use verifiable information rather than an invented plan.

Can a property be listed while preparation continues?

Discuss publication using confirmed information. Available dates, photos and equipment must match verified arrangements. Outstanding site work remains tracked; publication does not bypass check-in preparation.

Is the guest’s displayed total the owner’s allocation?

No. Guests see base rent and fees for their dates and party size, with the deposit separate. Owner allocation uses agreed collected sublease rent, including rent for additional occupants; separate guest fees and deposits are excluded. LIVIA separates guest payments, allocation and owner expenses so the total is not mistaken for take-home income.

How are station and travel details prepared?

A person confirms the nearest station and walking minutes, selecting the correct station from search. AI helps organize source-checkable rail routes and approximate times to Tokyo, Shinjuku and other destinations; it does not guess walking distances.

Why can an empty home appear unavailable?

Availability also depends on preparation buffers, owner use, repairs, blocks and the agreement. LIVIA checks the reason alongside occupancy; an empty home is not necessarily ready for immediate check-in.

How do I correct outdated photos or equipment details?

Tell LIVIA the property and change in your portal, with current photos. Verify the condition before updating the listing; if existing guests’ agreed use is affected, the necessary communication and action are checked too.

Can we discuss prices or discounts during vacancy?

Yes. Review available dates, prices, photos and equipment with LIVIA, then discuss adjustments. Offers do not guarantee higher returns or change existing reservations; confirm the scope of any discount first.

Repairs, purchases and cost records

7 questions
Will I see a quote before extra purchases or repairs?

Ordinary extras are scoped and estimated with responsibility and payment before arrangements. Urgent action to limit damage follows agreed authority and safety needs, with records. Share your budget and contact preference with LIVIA beforehand.

What if the actual cost differs from the estimate?

LIVIA records the reason, scope and amount of a change and confirms any adjustment under the agreement. Estimates, approved amounts and actual expenses remain distinct so a discussion is not treated as approval to deduct.

Can each item have a different cost split?

Discuss each item separately, such as owner-funded furniture and a shared item. Confirm percentages, amounts and reasons together. LIVIA records the actual agreement; one 50/50 decision does not apply to every later expense.

Can I buy an item and ask LIVIA to coordinate delivery?

Discuss feasible receipt arrangements before ordering. Share dimensions, the item, arrival date and installation needs. Confirm carrying, assembly, removal and on-site costs separately to avoid missed deliveries or unsuitable purchases.

What evidence is kept for expenses?

Record the property, purpose, quantity, amount, responsibility, agreement and available proof, with work photos where needed. LIVIA separates estimates and actual spending so the purpose and recipient are clear, not just a total.

Can an expense be recorded without a supplier invoice?

Share an itemized record, payment proof or photos that identify the transaction. LIVIA tracks missing evidence and follow-up. An internal expense record is not a supplier invoice or a guarantee of tax deductibility; consult a tax professional about evidence.

Who owns purchased furniture when cooperation ends?

Both parties agree an inventory of furniture funded by LIVIA. LIVIA owns and retrieves it when the agreement ends; its purchase cost is not deducted again from owner payments. Existing owner furniture remains theirs. This plan adds no minimum term or early-termination furniture recovery charge.

Overseas owners, language and signing

6 questions
Can I review an agreement in Traditional Chinese?

Documents put the recipient’s language first with Japanese alongside. Translation is not individual legal or tax advice. Ask LIVIA about unclear or inconsistent wording and sign only after understanding the terms.

Should I stay in the portal after a signing notice?

Open the separate Zoho Sign invitation in your registered inbox, complete signing and final submission, then return to LIVIA for the latest status. Viewing the PDF or filling a signature field alone does not complete signing; the portal explains the next step.

What if the signing screen opens in another language?

New signing invitations specify the recipient’s language. If another language appears, choose Chinese (Traditional) in the service’s language menu and follow LIVIA’s guidance. Screen language and PDF translation are separate; ask LIVIA if the content is unclear.

What if the signing email has not arrived?

Check the registered inbox, spam and current document status, then tell LIVIA the property and missing notice. Avoid repeated sends or duplicate documents; we first check for an existing valid invitation before arranging next steps.

How are receiving currency and bank charges checked?

Agree the available payment method, account name, currency and fee responsibility before partnering. Overseas transfers and conversion can affect arrival and the received amount; a yen statement does not guarantee a fixed Taiwan-dollar receipt. LIVIA records payment under the agreement.

Does the service include Japanese or Taiwanese tax filing?

Operations and statements are not tax-filing representation. Residence, ownership and income circumstances can affect treatment. LIVIA can organize financial records; ask a tax professional about individual filings, withholding and cross-border matters.

Resident use and departure rules

6 questions
What is the minimum guest stay?

The current standard is monthly letting from 30 nights. A shorter gap between reservations does not itself permit a short stay; LIVIA lists and accepts the conditions currently offered.

Can residents have visitors or add overnight guests?

Visitors must respect quiet-use and building rules. Additional overnight guests require a portal request, stay within capacity and must not receive entry codes. Charges follow contract length, accumulated nights and configured fees; additions are not unlimited or automatically free.

Does excessive utility use automatically fall on the owner?

Guest utilities and Wi-Fi are normally fixed charges with reasonable-use rules. Any excessive-use adjustment needs evidence and the applicable agreement. A higher bill alone is not automatically passed to either the owner or resident without checking the basis.

Can residents take Wi-Fi equipment or fixtures outside?

No. Equipment, fixtures and Wi-Fi devices stay within the designated property use, including portable devices. LIVIA explains the rule and records any loss or damage for handling according to cause and agreement.

May a resident leave one bag of waste at departure?

No. Residents must remove all waste to the designated collection place following local and building instructions, leaving none in the room, entrance or corridor. Entrance and corridor photos form part of the departure record checked by LIVIA.

What if a resident wants to extend or does not leave on time?

An extension requires a request and checks of later bookings, preparation days, fees and the necessary agreement; it is not automatic. For an overdue return, LIVIA records and follows up under the contract and lawful process, not unilateral lock changes or disposal of belongings.

Personal-use changes, pauses and cooperation changes

6 questions
Can I block dates before fixing my own travel plans?

Choose available dates in your portal to hold them for personal use; the hold also stops new guest bookings. Select dates you need. Before use terms are confirmed, you can change or release the hold yourself; afterwards, coordinate costs and work arrangements with LIVIA.

Can personal-use dates be changed or cancelled?

Before use terms are confirmed, you can change or release held dates in your portal. Saving rechecks bookings and preparation days; if a change fails, your original dates remain held. After terms are confirmed, ask LIVIA to coordinate costs and work. Existing guest bookings are not automatically cancelled.

Can new reservations stop for repairs or building inspections?

Share the property, dates, reason and access needs. LIVIA coordinates blocked dates and necessary work. Existing reservations are checked separately; editing the calendar does not cancel them.

When should I discuss a sale or transfer to family?

Contact LIVIA while planning. We can identify the existing agreement, residents, reservations, costs and coordination needed. A change of ownership does not mean all arrangements immediately end; discuss legal and tax steps with the relevant professionals.

How are the home and equipment returned at the end?

Follow the agreement and arranged date, checking keys, inventory, condition, outstanding matters and final costs. LIVIA organizes comparison records. Existing marks, ordinary wear and damage needing action are distinguished; a return to brand-new condition is not promised.

How do I update contact or receiving-account details?

Contact LIVIA through your authenticated portal and identify what changed. Account and payment details follow specific verification instructions. Do not submit full bank details or ID through the public form; an unverified email is not automatically a payment-change instruction.

OWNER JOURNAL / 20 GUIDES

Read before letting your home

Choose a guide for the fuller picture: rental allocation, furniture, keys, building rules, personal use, repairs and day-to-day communication.

20 guides

85% or 70%? Furniture plans and your rent allocation

Compare the two plans by furniture responsibility, operations allocation and actual owner payments.

Letting a Japanese home from Taiwan

Prepare authority and contact information, then move through consultation, checks and signing in order.

Inventory furniture before buying more

Connect existing equipment, missing items and agreed cost responsibility in one preparation plan.

What to check before the first letting

Treat initial handover, condition records and posted instructions as their own preparation process.

Request personal-use dates before travel

Owner use needs review against existing reservations, preparation work and cleaning requirements.

Reading the owner statement

Separate reservations, collected rent, agreed deductions and bank transfer records.

Repairs and insurance responsibilities

Separate equipment faults, resident damage and emergencies before assigning responsibility or settling costs.

Prepare house and waste rules early

Residents need understandable rules before key release and matching instructions on site.

Accurate listings and safe information

Useful transport and equipment details belong in a listing; access secrets and private records do not.

Following your property in the owner portal

Understand listing, requests, payments, move-in readiness and finalized statements as distinct states.

Can I let my condominium? Check the building rules first

Separate ownership from permission to let, and identify the documents to discuss with LIVIA.

Who receives the keys, and where? Plan the first handover

Separate the owner-to-LIVIA handover from access for the person carrying out the work.

What should I do with personal belongings before letting?

Separate rental equipment, private items to remove and any storage arrangement that needs discussion.

Can rates change later? Keep future prices and booked rates separate

Discuss new listing prices without rewriting existing reservations or signed agreements.

A reservation arrived. What should the owner check?

Read application progress, resident procedures, on-site preparation and key release as separate steps.

What happens if there is a fault or complaint during a stay?

Understand what to report to LIVIA and how urgent incidents differ from ordinary repairs.

What if a resident changes dates, extends or cancels?

Distinguish a request from an agreed change, then follow its effect on dates, documents and statements.

How do I pause new bookings or discuss ending the arrangement?

Treat a block on new bookings separately from obligations under existing reservations and contracts.

What should I prepare for my first consultation?

Start with the property overview, then share sensitive contract documents through the appropriate process.

How are estimates and shared costs agreed?

Keep the work, purchase approval, cost allocation and payment record clear and connected.

LET’S TALK

Tell us about your property

No account or contract is needed to enquire. Share the basics and your preferred contact method so LIVIA can discuss your property and next steps.

The form is loading. If it does not become available, email info@livia.jp

Add a note (optional)

Do not include passwords, card details or ID numbers.