Explain why and when you want to pause
Tell LIVIA the reason and intended period, whether for repairs, personal use or a possible sale. Specify whether you want to stop new bookings temporarily or discuss ending the agreement. These are different requests, and distinguishing them makes the next steps easier to identify.
Check existing bookings before blocking dates
Stopping new bookings does not automatically remove existing reservations or residents’ contracts. Review affected stays, preparation work and owner-use plans. If repairs are involved, also explain how the problem affects safety and the ability to use the property. Check the requested pause date separately from when new bookings actually stopped, so reservations made while the request was being handled are not overlooked.
Use the owner-stay request for personal use
For a visit home, request available dates through owner use in the portal. Securing dates still requires the relevant use conditions, fees and key arrangements to be checked. Include full three-day preparation buffers on each side and do not enter across an existing reservation.
Check the actual agreement’s ending conditions
For a proposed end of the agreement, check notice methods, advance notice and remaining obligations under the signed terms and applicable rules. This public article does not set one universal end date or fee for every contract. Seek professional advice where the situation requires it.
Settle the remaining work, amounts and items
Review keys, loaned equipment, furniture, outstanding work, receivables, payables and deposits with LIVIA. A withdrawn listing does not prove all costs are settled. Use photographs and records to establish which party will receive or handle each remaining item.
Update information and access after handover
After the agreed ending or transfer is completed, review public information, contact points, key storage and account access. Retain necessary records under the contract, retention policy and applicable rules. Do not change locks or delete records independently while residents or contractual obligations remain.
About this article and references
- Content and references
This article explains LIVIA’s owner service and general preparation guidance. Authority, expense responsibility and payment conditions follow the individual agreement and finalized statement. It does not guarantee returns, tax treatment or legal outcomes.
- Image information
- This is an illustrative photograph selected for editorial use. People pictured are not presented as actual LIVIA staff or customers, and the image does not represent a listed property.
- Publisher's role
- LIVIA publishes this article as a rental service provider. It includes information and links introducing our properties and related services.